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Shipping
Typical shipping is via UPS Ground, which takes 3-7 working days for delivery.
If some other shipping method is desired, please put these in the comments field for your order and our representatives will contact you.
Packages will have a declared value equal to the merchandise cost.
Returns
We carry many different brands and manufacturer labels. We inspect all
merchandise and are confident it is free of manufacturer defects. All
merchandise we carry is brand new first quality. We do from time to time
offer a close-out special, at a bargain basement price, and the detail section
of that item will state all information and if it is slightly irregular, for
example, Seasonal and Final Sale items are not returnable.
Shipping costs are non-refundable and a 20% restocking fee applies to all
merchandise returned. The balance can then be applied to the exchange of
any other items you prefer at the time you prefer. Please refer to your
invoice copy for the same listed criteria.
All returns
are inspected. Sorry, no returns will be accepted or store credit applied
for any returned item that is torn, has been worn, shows dirt or make-up, smells of
smoke, original tags removed or out of the original packaging, etc. The
cost of re-shipping of merchandise or exchange is the responsibility of the
customer
Sorry, we do
not sell on consignment or based on any business anticipation, therefore, we
cannot guarantee the sale.
To reach your sales associate, email us at sales@hot-exotic.com.
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